click-for-support

Sales: 260-482-2282 Support: 260-969-4600

Home > Solutions > Call Center > Interactive Voice Response (IVR)
Interactive Voice Response (IVR)

Your company strives to provide optimal customer service, but you're stretched thin on agents.

Customers need answers now.

Interactive Voice Response (IVR) allows customers to immediately access information through telephone keypad or speech recognition. 

Features:

  • Reduces agent costs
  • Filters inbound call traffic accordingly, adding predictability to call analytics
  • Routes calls to appropriate person or department
  • Supplies agents information on the caller's issue prior to their conversation
  • Provides callers with an alternative self-service option
  • Improves upon existing IVR customer interaction standards with speech recognition technology

Support

Allstar Communications offers unparalleled service when it comes to installing and providing support for your IVR system. We will setup your IVR to work seamlessly with your day-to-day operations.

Provide your customers with better service. Utilize your employees more effectively. Increase your bottom line. 

For more information, please call Allstar Communications at 1-800-686-2282.

 

Industry Solutions

Our staff can answer any questions you may have and schedule an appointment at a time that is convenient for you.

info@teamallstar.com

Map it 3810 Superior Ridge Dr.
Fort Wayne, In 46808
Email Sales: 260-482-2282
Support: 260-969-4600
Face Book linkedinicon Follow us on your
favorite sites.